Requesting items

Request a transfer 

You can request for a general collection item be transferred to and from the Conservatorium Library and Camperdown/ Darlington campus. The Conservatorium Library is located within the Conservatorium of Music at Circular Quay.

Fisher, Law, SciTech and Susan Wakil Health Building are on the same campus. Items located on the shelves cannot be transferred between these sites. If you require an item you must borrow it in person from the Library.

Recall an item on loan

If a general collection item you want is on loan or has an “on hold shelf” or “in transit” status, you can recall it. In this case you can request the item to be picked up at any Library because it’s not on the shelf.
This will notify the person who has borrowed it to return it within 7 days.  
Once returned, we will put it on the holds shelf and notify you by email.

Request an item from Library Store

Library Store is the Library's off-site storage facility. 

If an item in the Library catalogue is located at Library Store, you can request to have it: 

• Sent to any Library for you to borrow. 
• Sent to you as a digital copy (journal article / book chapter only). 

When to expect your item 

• Digital copies are usually sent within 24 to 48 hours via email. 
• Physical items are generally ready for collection at Fisher Library within 2 to 3 days. For other pickup locations, please allow extra time. 

Requests for distance clients

If you’re registered as a distance client you’ll have extra options to request, such as digital book chapters. For more information see Distance client registration.

Request an item from Rare Books and Special Collections

Request items to be viewed in the Reading Room. See Viewing items from Special Collections. 

Request instructions

To request an item: 

1. Search the item in the Library catalogue  
2. Sign in
3. Click on the title of the item
4. Click on “More options” 
5. Choose the pickup location and press “Send” 
6. We will email you when the item is ready to collect. 

After you receive an email that your item is ready to collect, you can find it on the holds shelf near the Library information desk. 

It will be kept there for you for seven days.

Request an article to be digitised

You can request a digital copy of a journal article. To request a digital copy:  

1.  Locate the item in the Library catalogue 
2.  Sign in 
3.  Click on the title of the journal 
4.  Click on the location   
5.  Click “Request a digital copy” 
6.  Fill out the online form with as much information as possible
7.  Tick to acknowledge the digitisation statement
8.  Click “send digitisation request” 
9.  The digital copy will be emailed to you when ready.